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Alabama, United States (US)
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Vendor Dashboard Help

Adding Products

Below are the required steps for adding products.

Click on "Products" in the left hand menu near the top.
Click "Add new product"
Enter a Title
Choose a product type. Simple is for products without variations like color or size.
Enter a Price
Upload a product cover image - this is simply a picture of your product you are selling.
Select a Category for your product. This is a multiple-choice with our preset categories. It's important for customers who are shopping by category.
Add a Short Description. This appears near the top of your product and it should be a short summary of your product
Click Save Product.

Optional Settings

Below are optional settings for your products.

Variable Products - see separate help topic
Tags - this is an way for you to add keywords that further describe your product. Enter them one at a time.
Gallery Images - represented by the square box with a + in the middle, this is how you add additional images of your product. This is very common on Amazon and other online stores. It's good to have a couple extra images if you have them.
Inventory - if you have a finite quantity of products and you don't want to sell more than you have, Add info to this section. The fields are self explanatory.
Geolocation - this is typically the same as your store.
Shipping and Tax - This is your opportunity to override your default Shipping Settings for a single product. You'll only need to check the box to "Override your store's default shipping cost for this product" then set the unique pricing.
Linked Products is a way to Upsell and Cross-sell your existing products. Just type in the boxes to find your other products to select them.
Attribute and Variation. If, for example, you sell a shirt that comes in different sizes, you'll need to create the Attribute for "size" and then create your variations (e.g. small, medium, large etc...) Note: this requires you set the product type to "Variable" at the top of your product settings. Simple products do not have variations.
Other Options - here you can set a product to Online (live) or Draft (if you need more time to complete your edits). You can also set Visibility if you need to. Draft and Hidden are very similar. You can also enable/disable product reviews if you like.
Click Save Product.

Product Images

It is so important you have great, high resolution pictures of your products. Be sure to have bright lighting and a good camera. Use a tripod if you can. Your customers order with their eyes so the better your pictures are, the more you will sell.

Store Setup

Here are some tips on setting up your Vendor Store page here on the website so it looks great and invites customers in to buy your products.

Click on Settings in the left hand menu and then on Store. This will bring up all your store settings.
Upload banner - the banner appears at the top of your store page as a background for the header. This is a wide picture and can add style and design to your store page. Find a nice picture to use... perhaps a picture of your tent at the market or a picture of your store or farm. The suggested dimensions are 1200x470 pixels. A .JPG is best.

Shipping Setup

If you plan to ship your products via USPS or similar, you'll want to configure these settings. If not, just make sure the checkbox for Enable Shipping is unchecked.

In the left menu click on Settings and then on Shipping. This will open up your shipping settings.
Make sure you are seeing the store-wide shipping settings. If you are not seeing this, click on the link that reads "To configure the default shipping settings, Click Here"
Make sure the Enable Shipping checkbox is checked.
Set a Default Shipping Price. (e.g. $12) This is the minimum shipping charge for any item in your store. Note: this is the "default" shipping price and you can override this on any of your individual products that might be very heavy or require a specific shipping price.
Add a Per Product Additional Price. (e.g. $4) This is the cost that gets added if someone buys more than one of your products. So for example: A customer purchases one item, they will be charged $12 (your default shipping price) and then increases the quantity to 2 items, they then are charged $16 (Default price + Per Product Additional Price)
Add a Per Qty Additional Price - typically this is the same as the Per Product Additional Price.
Choose a Processing Time from the dropdown menu
Write your Shipping Policy into the text box
Add your Refund Policy in the text box
Be sure the "Ships from:" is set to United States (US)
Set the Ship to to United States (US). This will ensure you never are asked to ship internationally. You can also set limits to where you will ship to.
Click the button that reads "Save Settings"

Market Pickup

To configure Farmers Market Pickup, click on Settings in the left hand menu, and then Shipping.
Make sure you are seeing the Zone settings. If you are not, click on the link that reads "To configure Market Pickup Click Here"
You will need to select the Vendor Shipping Zone
Next, click the "edit" link that appears under the title Vendor Shipping Zone. (you will need to hover your cursor over the words to reveal the edit link)
Click on the button that reads "+ Add Shipping Method"
Select "Local Pickup" and click the button "Add Shipping Method" to save.
Next, we will edit the text for Local pickup by hovering over the words "Local Pickup" and clicking "edit".
Change the title to "Farmers Market Pickup at Calabasas (example) - Saturdays 8am-1pm. You'll put in the actual market you participate in and be sure to include the time of day you will be there.
Add a Description - something like "Come to the Market and pickup your purchase"
Click "Save Settings"
If you attend more than one Farmers Market, you can click the "+ Add Shipping Method" once more and repeating the steps described above.
When you're done, click the Save Changes button at the bottom.

Live Chat Setup

This link will take you to a detailed tutorial - Click Here